How to add a subuser to your billing account
Here’s a refined and simplified guide on adding a subuser to your billing account. This is useful if you want someone else to manage your invoices, check service details, or oversee your billing account in general.
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Log In: First, log into your account at WitherHosting Client Portal. Then, go to the "Manage Contacts" section.
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Add a New Contact: Click the "Add Contact" button to add a new subuser.
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Fill Out Information: Enter the subuser's details, similar to when you signed up. Make sure to set a password. Account owners can change subuser permissions anytime by going to Manage Contacts --> Click the gear icon on the user --> Edit details. They can also log in as the subuser to verify permissions.
Tip: Click "Notify Contact" to send an email to the subuser!
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After entering the details, choose the appropriate permissions for the subuser. Options include pre-defined permissions like "Accounting", "Full Privileges", and "Technical Staff". For instance, if the subuser will manage bills, assign them the accounting permissions.
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Once you've selected the permissions, click "Submit" to add the user.
If the subuser already has an account, they will have two passwords: one for subuser login and one for their client account.
As the new subuser, check your email for login information from us. Use these details to log into the account.
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You now have access to the account!
If you have any questions, feel free to ask us through our Live Chat system!
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👥 Adding a Subuser 👥
Log In: First, log into your account at WitherHosting Client Portal. Then, go to the "Manage Contacts" section.
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Add a New Contact: Click the "Add Contact" button to add a new subuser.
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Fill Out Information: Enter the subuser's details, similar to when you signed up. Make sure to set a password. Account owners can change subuser permissions anytime by going to Manage Contacts --> Click the gear icon on the user --> Edit details. They can also log in as the subuser to verify permissions.
Tip: Click "Notify Contact" to send an email to the subuser!
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✅ Setting Permissions 🚫
After entering the details, choose the appropriate permissions for the subuser. Options include pre-defined permissions like "Accounting", "Full Privileges", and "Technical Staff". For instance, if the subuser will manage bills, assign them the accounting permissions.
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Once you've selected the permissions, click "Submit" to add the user.
🔓 Subuser Login 🔓
If the subuser already has an account, they will have two passwords: one for subuser login and one for their client account.
As the new subuser, check your email for login information from us. Use these details to log into the account.
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You now have access to the account!
If you have any questions, feel free to ask us through our Live Chat system!
Updated on: 27/05/2024
Thank you!